Privacy Policy

[Dplaysoft] Privacy Policy

Article 1 (Purpose)
Dplaysoft (hereinafter referred to as the "Company") establishes and discloses the following Privacy Policy in accordance with relevant laws and regulations, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Personal Information Protection Act, in order to protect users' personal information and to handle related grievances promptly and smoothly.

Article 2 (Items of Personal Information Collected and Methods of Collection)
The company collects the following personal information for membership registration, smooth customer consultation, and the provision of various services.

1. Items of personal information collected
A. [Mobile Game Service]
- Required items: Device information (model name, OS version, device unique identifier, Mac Address, etc.), game usage history, connection history, cookies, payment history
- Optional items (when linking accounts): Social network identifier (Google, Apple, Facebook, etc.), profile name, email
B. [Website and Customer Center]
- Required items: Connection IP information, cookies, browser information
- Items collected upon inquiry: Email address, personal information included in the inquiry

2. Collection Method
- Website, written form, fax, telephone, consultation bulletin board, email
- Automatically collected when launching and using mobile applications
- Provided by partner companies
- Collection through generated information collection tools

Article 3 (Purpose of Collection and Use of Personal Information)
The company uses the collected personal information for the following purposes.

1. Provision of Services and Fulfillment of Contract
- Content provision, purchase and payment, item delivery, identity verification
2. Member Management
- Identity verification for service usage, personal identification, prevention of fraudulent use by malicious members and unauthorized access, confirmation of intent to join, handling of complaints, and delivery of notices
3. Development of new services and utilization in marketing and advertising
- Development of new services and provision of customized services, provision of services and placement of advertisements based on statistical characteristics, verification of service effectiveness, identification of access frequency, statistics on members' service usage

Article 4 (Retention and Use Period of Personal Information)
In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, if preservation is required by the provisions of relevant laws, the Company retains member information for a specific period stipulated by such laws as follows.

1. Reasons for retaining information pursuant to relevant laws and regulations
- Records regarding contracts or withdrawal of subscription, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
- Records regarding payment settlement and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
- Records regarding consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)
- Records regarding visits (log records): 3 months (Communications Secret Protection Act)

Article 5 (Procedures and Methods for Destruction of Personal Information)
In principle, the company destroys personal information without delay once the purpose of its collection and use has been achieved.

1. Destruction Procedure: After the purpose is achieved, the information entered by the user is transferred to a separate DB (or a separate filing cabinet in the case of paper) and destroyed after being stored for a certain period in accordance with internal policies and other relevant laws and regulations regarding information protection (refer to the retention and usage period).
2. Method of Destruction: Personal information stored in the form of electronic files is deleted using technical methods that prevent the records from being reproduced.

Article 6 (Provision of Personal Information to Third Parties)
In principle, the Company does not provide users' personal information to external parties. However, exceptions apply in the following cases.
1. Cases where users have consented in advance
2. In accordance with the provisions of laws and regulations, or when there is a request from an investigative agency for investigative purposes in accordance with the procedures and methods prescribed by law.

Article 7 (Outsourcing of Personal Information Processing)
The Company entrusts personal information as follows to improve services, and in accordance with relevant laws and regulations, stipulates necessary matters in entrustment contracts to ensure that personal information is safely managed.

[Contractor and Details of Entrusted Work]
- Google, Apple, OneStore: App payment processing and in-app purchases
- Google Cloud / AWS: Data storage and server operations
- Unity Ads, Google AdMob: Providing ad identifiers and serving ads
- Firebase (Google): Service usage statistics and analysis
(※ Modifications are required to match the actual service being used.)

Article 8 (Rights of Users and Legal Representatives and Method of Exercising Them)
1. Users and legal representatives may at any time view or modify their own registered personal information or that of the child under the age of 14, and may request cancellation of membership.
2. You can view, modify, or withdraw your personal information through the in-game 'Settings' menu or the Customer Center.

Article 9 (Matters concerning the installation/operation and refusal of automatic collection devices)
1. Operation of Cookies: The Company operates 'cookies' and similar technologies that store and retrieve user information from time to time in order to provide customized services tailored to users. Users have the right to choose whether or not to install cookies and can refuse them through their web browser option settings.
2. Collection of Advertising Identifiers (ADID/IDFA): The Company may collect advertising identifiers for the provision of targeted advertisements and analysis of app usage. Users can opt out of this through their mobile device settings.

Article 10 (Personal Information Protection Officer)
The Company designates the relevant departments and a Chief Privacy Officer as follows to protect customers' personal information and handle complaints related to personal information.

[Personal Information Protection Officer]
- Statement: [Kim Jong-ho]
- Position: [Representative]

Article 11 (Duty to Notify)
If there are any additions, deletions, or modifications to the current Privacy Policy, we will notify you through the website or in-game announcements at least 7 days prior to the revision.

- Announcement Date: December 01, 2025
- Effective Date: December 01, 2025